Privacy Policy

Privacy policy

This Agency, is dedicated to safeguarding the privacy of user data, as well as that of their clients. Any personal information shared with us will be collected, stored, utilized, and safeguarded in accordance with our Privacy Policy. Rest assured, we will not disclose your information to any third parties except as outlined in this policy.

In this Privacy Policy, we will collectively refer to our website, web-delivered applications, and associated services as the "Service."

This Privacy Policy pertains specifically to the information collected through your use of the Service (including offline) or from other sources. By signing up for This Agency and utilizing the Service, you implicitly agree to abide by this Privacy Policy.

We retain the right to modify this policy at any time. In the event of any alterations, we will promptly update and publish them on this page. We encourage you to periodically review this policy to stay informed about any changes.

We gather specific information via our Website, accessible at https://https://thisagency.co.uk/(referred to as our "Website"). This document (referred to as this "Privacy Policy") delineates our protocols and practices regarding the gathering and management of any data that identifies an individual user or could be utilized to reach or locate them (referred to as "Personally Identifiable Information" or "PII").

Information we may collect includes:

We collect the following Personally Identifiable Information from users who purchase our products and services: name, email address, telephone number, address, and credit card number.

Furthermore, upon utilizing the Service, individual transaction data retrieved from your third-party invoicing or accounting application (such as "Quickbooks," "Xero," "Clio," etc.), information gathered via the browser, user-generated content, and other data uploaded to the website by the user, in correlation with your usage of the Service, may be acquired. Information obtained through these channels pertaining to the user's client or customer, for invoicing purposes through This Agency may occasionally be denoted as "Third-Party Client Information" within this Privacy Policy.

Further information about you may also be collected through various avenues, including responses provided in customer surveys and any interactions with our customer service team..

To enhance user experience, our Website utilizes "cookies" to remember you and deliver the information most relevant to your needs. For example, upon revisiting the Website, cookies identify you and prompt the site to display your username (excluding your password), facilitating quicker sign-in. Additionally, cookies enable our Website to recall your previous usage and recommend similar products and services. Moreover, we leverage information obtained through cookies to compile statistical insights about Website usage, including user session durations and frequently visited pages. It's important to note that these statistics do not contain Personally Identifiable Information (PII).

Our Use of Personally Identifiable Information

We utilize your Personally Identifiable Information for various purposes, including creating your account, communicating with you regarding purchased products and services, offering additional products and services, and billing purposes. Additionally, we may use this information, as necessary, to enforce our Website's terms of service and to prevent imminent harm to persons or property.

When engaging with the Service, such as accepting a payment, contacting customer service, or requesting technical support, among other interactions with This Agency we utilize the information collected. This enables us to verify your identity, facilitate communication, and enforce agreements. Furthermore, it ensures compliance with relevant US state and federal laws, as well as our internal policies, to secure the optimal experience for all This Agency customers. Additionally, we may leverage this information to enhance and refine our offerings to you.

This Agency may utilize certain information about you, without personally identifying you, to third parties. This is done for various purposes, including analyzing usage patterns of the Service, diagnosing service or technical issues, maintaining security measures, and personalizing content.

Protecting Personal information

Personally Identifiable Information refers to data that can be used to identify an individual. This classification excludes aggregated or anonymized information. All data is securely stored on our servers located in the United States. We adhere to industry-leading standards to safeguard Personally Identifiable Information, as well as any information pertaining to your invoiced customers.

Third-party client and customer information, supplied to This Agency by users, is deemed confidential and will not be divulged to any third party, unless mandated by law or subpoena, or if we deem such action necessary to comply with legal obligations or legal processes served on us. This information will solely be utilized for the intended purpose for which This Agency was established, namely to facilitate the billing and collection process for electronic invoicing of customers and clients.

While This Agency employs industry-leading data security measures, we cannot guarantee the absolute security of Personally Identifiable Information (PII) or other information provided to us. By utilizing our Website, you acknowledge and accept that we do not provide such a guarantee, and that your use of our Website is undertaken at your own risk.

Sharing Personal information

This Agency adheres to a strict policy of not renting or selling your Personal Information to third parties. While we may store personal information on servers or databases co-located with hosting providers, it remains under our control. We may share your Personal Information with a select number of This Agency partners solely for the purpose of delivering services to you. In such cases, these third parties are ontractually obligated to handle your Personal Information in a manner consistent with the terms of this Privacy Policy, ensuring the same level of protection and confidentiality.

As our business evolves, we may engage in transactions involving the purchase or sale of assets or business offerings. In such transactions, customer, transaction, email, and visitor information may constitute transferred business assets. Additionally, we may transfer such information in the context of corporate divestitures, bankruptcy proceedings, mergers, or dissolution. Rest assured, any transfer of information will be conducted in compliance with applicable data protection laws and with due regard for the security and confidentiality of your personal information.

Except as otherwise stipulated in this Privacy Policy, This Agency will refrain from disclosing Personal Information to any third party unless compelled to do so by law, subpoena, or if deemed necessary to: (a) Adhere to legal obligations, comply with legal processes served on us or our affiliates, or investigate, prevent, or address suspected or actual illegal activities; (b) Enforce our User Agreement, mitigate liability risks, investigate and defend against third-party claims or allegations, assist government enforcement agencies, or safeguard the security or integrity of our site; and (c) Safeguard the rights, property, or personal safety of This Agency, our customers, or others.

In the event of a compromise involving Personal Information:

In the unfortunate event of a security breach resulting in the compromise of personal information, This Agency will promptly notify affected individuals in accordance with the notification procedures outlined in this Privacy Policy. Notifications will be sent via email or through other means as required by applicable law. Our commitment is to maintain transparency and promptly inform individuals impacted by such incidents.

Your Choices About Your Information

You have the option to decline the submission of personally identifiable information through the Service. However, please note that by doing so,
This Agency may not be able to provide certain services to you. You can update or correct your account information at any time by logging in to your account. Additionally, you have the right to review and correct the information about you that This Agency keeps on file. To do so, please contact us using the information provided below.

Information relating to minors

{{location.name}} is committed to complying with regulations regarding minors' privacy. We do not knowingly collect or solicit personal information from individuals under the age of 18, nor do we knowingly allow them to register with our Service. If you are under 18, please refrain from sending any personal information to us, including your name, address, telephone number, or email address. Individuals under the age of 18 are not permitted to provide any personal information to or on This Agency. If we become aware that we have unintentionally collected personal information from a minor under the age of 18 without parental consent, we will promptly delete such information. If you believe that we may have collected information from or about a child under 18, please contact us using the information provided below.

Links to Other WebSites

This Agency assumes no responsibility for the practices utilized by websites linked to or from our website, nor for the information or content contained therein. It's important to note that when you navigate from our website to another website via a link, our Privacy Policy no longer applies. Your browsing and interaction on any other website, including those linked on our website, are governed by that website's own rules and policies. We recommend reviewing those rules and policies before proceeding with any interaction.

Notification Policy:

This Agency is committed to providing notifications to you, whether mandated by law or for marketing and other business-related purposes. Notifications will be delivered through one or more of the following methods:

Email Notice: You may receive notifications via email, ensuring timely updates and important information delivery directly to your inbox

.Written or Hard Copy Notice: In certain circumstances, notifications may be provided in written or hard copy format, ensuring compliance with legal requirements or specific Notifications may also be prominently displayed on our website, ensuring visibility to all users.

The form and means of providing notifications to you will be determined by This Agency in its sole discretion, based on the nature of the notification and its urgency. Our aim is to ensure that you are informed and engaged with our services through effective communication channels.

Changes to Our Privacy Policy

If any changes are made to our privacy policies and procedures, we will promptly update our website to ensure that you are informed about the information we collect, how it is used, and the circumstances under which it may be disclosed. Changes to this Privacy Policy will be effective immediately upon being posted on this page. We are committed to maintaining transparency and keeping you aware of any updates to our privacy practices.

Contact

Please do not hesitate to contact us if you have any questions or concerns regarding our policy. We are here to address any inquiries you may have and to provide clarification or assistance as needed. Your privacy and trust are important to us, and we strive to ensure that your experience with This Agency is secure and satisfactory. You can reach out to us through the contact information provided on our website. Thank you for your attention to this matter.